Shipping & Returns

We offer free shipping on all orders within Canada.  For USA, we offer free shipping over $250.   For orders under $250, flat rate for shipping fee is $27.    

We use stiff and secure packaging to ensure that your order will arrive in perfect condition. For the unfortunate case that your order arrives in a damaged state please get in touch with us at info@sydnib.com so we can help.

All orders are processed within 1- 2 business days. 

Shipping charges for your order will be calculated and displayed at checkout.  

Shipping to Canada:

Buy online, pick up curbside at 160 Tycos Drive, North York, Ontario.  Available times on weekdays between 11am to 5pm.

Expedited (5-8 business days excluding holidays): 

Shipping to the United States:

Expedited (5-8 business days excluding holidays): 

Delivery delays can occasionally occur. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). Please allow 24 hours for the link to activate.

Sydni B. Joaillerie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Returns

Due to hygiene reasons, we are unable to accept returns and exchanges.  If you have a problem with your order, please email us at info@sydni.com and our address: 85 Gilley Road, North York, Ontario, M3K 1L6 

All gift cards are final sale.